When you're ready to hire a commercial cleaning contractor for your office, production facility, or other location, you want to ensure you understand the services they will provide and choose a company that will work with you to meet your needs. Note a few important questions to ask any potential commercial cleaning contractor so you know your facility will be clean and you know what's involved in hiring them.
1. Ask how often a manager inspects the cleaning work
A commercial cleaning service may hire everyday workers to actually clean your facility, but it's good to know that a manager or supervisor or someone in charge will actually be inspecting the work on a regular basis. If a manager doesn't actually accompany the workers each time they come out, always ask their schedule of inspections so you know the quality of the work won't begin to drop off.
2. Ask if their employees are direct hires or temporary workers
A cleaning company may need to hire temporary workers on occasion as an employee may quit without notice, but this shouldn't be their normal way of employing workers. Direct hires may have more experience with actual cleaning than temporary workers, so the job is often of higher quality. You might also ask if they do background checks on their direct hires and if they have these checks performed on temporary workers; if they go through an employment agency for temporary labor, that agency should be able to do those checks for them. Never hesitate to ask about the workers they employ and how they find them when hiring a commercial cleaning company.
3. Note what they won't clean
A cleaning service may not clean computer equipment so as to avoid damaging it, and may not wash walls or windows or other such large jobs. If you're thinking of having these items included in your regular cleaning, always ask if they can be handled before you even have a company come to your facility for an estimate.
4. Ask if they will use your cleaning products if you prefer
Some cleaning companies will only use their own cleaning products so they know they won't damage surfaces and materials, or they may not like the harsh fumes of certain products and prefer more eco-friendly options. If you prefer to have a cleaning company use your own products for whatever reason, always ask if they can accommodate this request and ensure they know which products are used on which surfaces so nothing gets damaged.